Privacy Policy

Privacy Policy

Effective Date: 01/17/2026

WebWorks Technology Solutions is a technology and creative services agency focused on modern websites & apps, cloud & IT infrastructure, and proactive support & maintenance. This Privacy Policy explains how we collect, use, and safeguard information across those offerings as you engage with our website, digital tools (such as the 5 Minute Quote estimator), and client support channels.

1. Information We Collect

We may collect the following types of information:

  • Business & Project Details: Company name, goals, budgets, service selections, and responses submitted through our estimator, bookings forms, or project intake questionnaires.
  • Personal Information: Names, job titles, email addresses, phone numbers, and preferred communication channels provided for consultations or support.
  • Support & Maintenance Data: Issue descriptions, logs, or configuration details shared so that our Support & Maintenance team can troubleshoot on your behalf.
  • Usage Data: Information about how you interact with our website or newsletters (e.g., pages viewed, CTA clicks).
  • Technical Data: IP address, browser type, operating system, device identifiers, and similar diagnostics collected via analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Plan, design, deliver, and support Websites & App Development, Cloud & IT Infrastructure, and Support & Maintenance engagements.
  • Provide estimates, proposals, statements of work, and project updates aligned with your business goals.
  • Respond to inquiries, schedule consultations, and offer support through your preferred channels (email, WhatsApp, ticketing, or phone).
  • Send newsletters, service announcements, and promotional communications (only when you opt in).
  • Improve site performance, understand demand for services, and ensure the security of our digital properties.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With your consent or at your request (for example, when collaborating with partner specialists on a project).
  • When required by law or to comply with legal obligations.
  • To trusted vendors who support our work, such as cloud hosting providers, analytics platforms, communications tools, or payment processors. These partners only receive the minimum data necessary to perform their role and must safeguard it per our agreements.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality (e.g., remembering form inputs during estimator sessions).
  • Enhance user experience across devices.
  • Analyze website performance and measure interest in each service pillar.
  • Provide personalized content or remarketing campaigns where legally permitted.
You can manage or disable cookies through your browser settings; note that disabling certain cookies may limit access to secure client areas or forms.

5. Data Security

We implement industry-standard security measures such as encryption in transit, access controls, vulnerability management, and segmented cloud environments to safeguard your information. However, no method of transmission over the internet is 100% secure, so we continuously monitor and improve our controls to reduce risk.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data (subject to legal, contractual, or retention obligations tied to active projects).
  • Opt out of marketing communications while still receiving mandatory service notices.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent, as our offerings are tailored to businesses and professional teams.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the "Effective Date" will be updated.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at info@webworkstt.com or via WhatsApp at +1 (868) 775-2341.

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